Frequently Asked Questions

Find answers to common questions about our duct trucks, vacuums, and custom builds.

Product Information

We offer a wide range of premium duct cleaning equipment and professional tools designed for commercial and residential applications.

Yes, all our products are designed to meet the demands of professional commercial applications while also being suitable for residential use.

Yes, all our products come with manufacturer warranties. Warranty terms vary by product, so please check individual product pages for details.

Detailed technical specifications are available on each product page. For additional information, please contact our support team.

Shipping & Delivery

Yes! We ship across Canada, the United States, and internationally. Shipping rates and delivery times will vary depending on your location.

Standard delivery typically takes 5-7 business days. Expedited shipping is available for faster delivery within 2-3 business days.

Yes, you will receive a tracking number via email once your order ships. You can use this to monitor your delivery status.

Shipping is quoted using our competitive rates. We'll reach out with an estimate after you place your order.

Returns, Warranty & Support

Unused items in original packaging may be returned within 30 days. A restocking fee may apply. Please contact us before returning any items.

Yes, most Hypervac products come with a 1-year manufacturer’s warranty. Duct trucks and trailers may have extended warranties. Refer to your user manual or contact support for full warranty details.

Contact us immediately with photos and a description. We’ll coordinate a replacement or repair as quickly as possible.

Absolutely. Our experienced team is available to provide setup assistance, troubleshooting, and training support via phone, email, or video call.

Contact & Assistance

You can reach us by phone at 1-800-726-1443 or email us at shipping@hypervac.com. We’re available Monday to Friday, 8 AM to 5 PM MST.

Yes. We welcome inquiries from qualified HVAC and cleaning industry professionals. Reach out to us for a distributor application.